About us
Technology-driven solutions for organisations where the stakes are high.
Definition of Done is a technology solutions provider dedicated to helping regulated organisations build smarter systems, enhance digital capabilities, and accelerate innovation, delivered transparently, directly, and without the consultancy theatre.
Our story
Founded by people who've sat in the rooms where it goes wrong.
Across every regulated institution we've worked in, the story is the same: smart people, real pressure, and somewhere along the way, unclear strategy, undefined standards, teams pulling in different directions with no shared understanding of what done actually means.
That's not a talent problem. It's a clarity problem. And it's fixable.
Definition of Done was founded by alumni of HMRC, Bank of England, Lloyds, NatWest, DTCC, and BNY: people who have managed the programmes that went wrong and built the teams that got things back on track. We don't have a magic framework. We have deep experience, honest assessment, and high standards.
30+
Years combined experience
50+
Projects delivered
6
Global institutions
100%
Outcome-led engagements
Certified against government-backed Cyber Essentials standards.
How we work
Four principles we don’t compromise on.
Who we work with
Organisations where the cost of getting technology wrong is high.
Financial services firms, public sector bodies, professional services organisations, and regulated enterprises building mission-critical systems.
We bring the structured rigour and institutional knowledge that more generalist providers lack, with governance and audit posture designed in from day one, not retrofitted.
What connects them isn't sector. It's consequence.
Ready to raise the standard?
Start with a free 30-minute discovery call. No sales pitch, just an honest conversation about where things are today and where they need to be.
Book a Discovery Call